Privacy Policy

1. Introduction

ATS CCTV ("we", "us", "our") operates https://atscctv.ae. This Privacy Policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have. By using this website or submitting your details to us, you agree to the practices described here.

2. Information We Collect

When you contact us through our website, WhatsApp, phone, or email, we may collect:

• Your name and contact details (phone/WhatsApp number, email address)
• Your property location and the service you're enquiring about
• Any additional details you choose to share (e.g. number of cameras, property type)

We do not collect payment card details or sensitive personal information through this website.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and arrange a free site survey
• Prepare and send quotations
• Schedule and carry out installation, maintenance, or repair work you've requested
• Provide ongoing support for services you've engaged us for

We do not use your information for purposes unrelated to the above without asking you first.

4. How We Share Your Information

We do not sell your personal information. We may share relevant details with the technicians assigned to your job so they can carry out the work, and we may disclose information where required by UAE law or a lawful request from a government authority.

5. Data Storage & Security

We take reasonable steps to protect the information you share with us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we aim to handle your information responsibly and limit access to what's needed to serve you.

6. Cookies & Tracking

This website does not currently use tracking or advertising cookies. If that changes — for example, if we add analytics tools in the future — we'll update this policy to reflect it.

7. Third-Party Links

Our WhatsApp contact button opens a conversation through WhatsApp/Meta, which has its own privacy policy governing how it handles your data on that platform. We're not responsible for the privacy practices of third-party services you choose to use.

8. Your Rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@atscctv.ae or +971 50 390 7248.